- I cannot connect to Wi-Fi / cannot find a password
- How to use a water heater / heating system in apartments?
- Air-conditioning/Heating system
- How often the towels / bed linen are changed and how often the cleaning services are provided?
- How to find the connector adapters?
- Where is the nearest beach? Where can I buy groceries/medicines?
- How to rent a car / book a tour / order extra services?
Upon arrival to your villa or apartment, you will receive an Information Leaflet. It can be found in the living room, next to your Welcome Pack. You will find Wi-Fi login and password on the first page of the Information Leaflet.
Most Cyprus residences rely on solar water heaters as their primary method for heating water. Any home equipped with such a heater usually has enough hot water to meet the needs of the whole family. During winter, electric heaters are commonly used. These feature an on/off switch usually found near the bathroom entrance, and looking like a regular light switch with a red indicator light. In under 40 minutes, water is heated to the maximum required temperature. NOTE: if you like your showers hot, always turn on the electric heater well in advance before using the bathroom.
If your rental villa/apartment features a central heating system or floor heating system, please learn to turn it on/off correctly using the control panel located in the living area. Your Information Leaflet provides the necessary instructions. If you require assistance on how to operate the heating system, a company representative will be happy to help.
Rental price of a standard apartment includes cleaning before your arrival and final cleaning after your departure. You also receive 2 sets of towels and bed linen per person free of charge. At an additional cost, extra cleaning is available during your stay. The price of this service depends on the size of the villa/apartment you are staying at.
If you rent a luxury villa for more than 7 days, it will be cleaned once a week free of charge.
Connector adapters can be found in the kitchen, together with the kitchen appliances.
Your Information Leaflet contains useful information for navigating the area: the nearest beach, nearby shops, restaurants and entertainment venues. The smartphone you will receive upon arrival comes pre-loaded with all points of interest making your vacation a smooth journey.
To avail of additional services, please contact a company representative. Information Leaflet contains all necessary details including prices.